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Privacy

Privacy notice (RA 10173)

This notice explains how VisAmerica Solutions handles personal information under the Philippines Data Privacy Act of 2012 (RA 10173).

What is processed and where

When you submit the Readiness Check with informed consent, your answers, any legal-history flag, optional contact name and Messenger name or email, consent record, quoted price, reference, status, and readiness result are stored on our server.

The browser temporarily saves an unfinished submission (including answers and optional contact details) for safe retries, then removes it after success. It stores your reference and secret recovery code to resume your case after refresh. You can clear this browser’s saved case. Clearing browser storage does not delete the server record. Keep your recovery code private; anyone with the reference and code can view your result. The server stores only a hash of the recovery code.

No passport or document uploads are requested in the quiz. Full Review and Premium require a DS-160 confirmation page or PDF and a passport bio page, which you will be asked to send when you book.

Purposes and access

Answers are used to calculate and prepare your readiness result. The reference links your case to manual payment verification. Results remain unavailable until verification; serious flags receive a lawyer referral without a payment request. A designated operator can view case contact and payment details, record actual amounts paid and payment method, and update verification/rejection/refund status. Payment actions and timestamps are audited. This website does not move funds or send messages automatically.

Information you choose to send via Messenger or email, such as questions, contact details and receipts, is processed separately in those services to communicate with you and verify payments. Do not send your recovery code in a receipt message.

For abuse prevention, a salted hash derived from the connection IP is used in a short-lived rate-limit counter. The application does not store raw IP addresses or log request bodies, tokens, or contact details.

Recipients

We share your information only with trusted service providers that host our website and help us process it on our behalf, under confidentiality and data-protection obligations, and when required by law.

Retention and deletion

We keep your personal information only as long as needed for the purpose you shared it for (preparing your readiness result or review, answering your questions, and keeping payment records) and as allowed or required by Philippine law, including the Data Privacy Act of 2012 (RA 10173). After that, we securely delete or anonymize it. You may ask us to delete your information sooner by emailing [email protected], except for records the law requires us to keep.

Your rights — RA 10173 / NPC

You have a right to be informed about processing and applicable rights of access, correction, objection, erasure/blocking, and complaint to the National Privacy Commission. Privacy enquiries: [email protected].